Aftercare & Maintenance

Like any other functioning software system, regular care and servicing will ensure optimum efficiency and the opportunity for upgrades and adjustments should your home living needs change.

Whether professionally installed by our Alpha Touch Smart Living Team or alternate providers, we are able to offer a continuing care package to enhance your Loxone Smart Home system.

We are delighted to be able to offer customers the option of a Standard or Premium package of care. Each of which incorporates an annual system service (to maximize functionality and energy efficiency) as well as ongoing remote and on-site support should it be required. See brochure for more details.

Most Popular

Standard

Our standard care package is our most popular. The package provides full remote support within office hours (0830 – 1900hrs) and a full list of benefits can be found in our Maintenance contract brochure above. If we cannot resolve the issue remotely, one of the engineering team will visit your property personally to solve any problems (additional costs for work carried out). With the standard package, you will receive one free visit per year or a reduction of 25% in labour costs.

£99 Ex. VAT per calendar month

Gold Standard

Premium

This package provides full remote support within office hours (0830 – 1900hrs) and a full list of benefits can be found in our Maintenance contract brochure above. If we cannot resolve the issue remotely, one of the engineering team will visit your property personally to solve any problems (additional costs for work carried out). With the Premium package, you will receive two free visits per year or a reduction of 50% in labour costs.

£149 Ex. VAT per calendar month

Interested in an Aftercare service?

Simply pop in your contact details below and one of our team will be in touch with you soon to discuss.

Free & friendly advice

Chat to one of our experts and they can share ideas with you of what is possible – specific to your renovation extension or new build.

Professional Advice

Our teams of professionals will only provide unbias advice about the best products and services for your project.

No Pressure

We’re simply here to help you, there are zero obligations to go ahead with any proposals or suggestions we make.